Policy
We are a privately owned and operated property. We welcome all Recreational Vehicles. We DO NOT accept tents or modified cargo trailers/ buses. Your RV must be registered as a Recreational Vehicle. Air-tight sewer adaptors are mandatory in the park.
Payment
A valid credit card must be kept on file for the duration of your stay
50% deposit (on credit card) is required for all reservations.
Payment Types: We accept Visa, Mastercard, Amex, cash, e-transfer and Debit/Interac
NO SUBLETTING OR RESELLING SITES. If you book it, we expect you to camp at it.
General Rules
Check in is 3PM and check out is 11AM.
All guests and visitors are responsible for any damage or injury caused by themselves, their children and/or their pets.
We reserve the right to evict any guest or visitor who does not comply with the rules and policies listed on the Wood Lake RV Park Website and on the back of the park map.
A maximum of 6 guests and 1 8×8 sleeping tent (in addition to the RV) are allowed per site.
Any site changes after arrival will result in a $15.00 fee.
1 vehicle is allowed on sites under 40’. 40′ & larger sites can have a second vehicle provided both vehicles have parking passes and fit on the site.
Extra vehicles, utility/cargo trailers and boat/jet ski trailers must park in visitor parking at a rate of $7.35 per day.
Please measure your unit from bumper to hitch (including decks and bike racks). If you don’t fit in your site, we may not be able to accommodate you. If the system says no sites are available, it means we are sold out.
There is no lifeguard on duty. The clubhouse and the kidz zone require adult supervision of children under 12.
Due to insurance regulations we cannot allow portable hot tubs at individual sites
All policies are listed on the Wood Lake RV Park Website www.woodlakerv.com. By agreeing to these terms and conditions, you agree to all policies.
If you have any concerns about these policies, please ask for a manager.
A COUPLE OF IMPORTANT NOTICES:
* WE DO NOT ALLOW STAND-ALONE TENTING AT OUR PARK.
* ALL RVs MUST BE 15 YEARS OLD OR LESS AND IN GOOD CONDITION. IF YOU HAVE AN RV OLDER THAN 15 YEARS AND IS IN GOOD CONDITION, PLEASE EMAIL A PHOTO.. WE’D LOVE TO
ACCOMMODATE YOU!
* PLEASE REFER TO YOUR PARKING PERMIT FOR AFTER-HOURS CONTACT INFORMATION
PLEASE NOTE: All RV units must be self contained with a fully functioning flush toilet that will hook up to our septic system with a threaded cap (available for purchase in the camp store).
Please be advised we do not have a lot of visitor parking. We will charge $7 a day for an extra vehicle parking in our visitor parking lots. Please do not park in un-rented sites. We hate to tow vehicles but we will if necessary.
Our park is not handicapped accessible. If you would like to visit, kindly phone us to describe what type of access you need and we will do our best to accommodate you!
Per Government of Canada regulations we do not allow outside firewood to be brought into our park. Transporting firewood may seem harmless but can lead to the spread of pests such as insects, plants and diseases. A mass infestation of an invasive species can limit your ability to enjoy the environment around you. Read more here
Feeding wildlife is prohibited by the Park, Conservancy and Recreation Area Regulation and the Wildlife Amendment Act. Specifically, we ask that you do not feed any ducks you may encounter at our park. Keeping our beach clean and sanitary (and preventing swimmer’s itch from duck droppings in our water) is vitally important to us.
At Wood Lake RV and Marina we love your well-behaved pets!
Our Dog Park hours are 9am-9pm.
Use of the Dog Park is at the owner’s discretion, all dogs must be accompanied by their owner and no pets are to be left unattended. Wood Lake RV Park and Marina is not responsible for injury or death of pets or owners. To ensure the enjoyment of all our guests, we ask you to abide by these rules:
- All dogs must be on a leash at all times while in the Wood Lake RV Park.
- Because of Lake Country District rules, pets are not allowed on our beach.
- Pet waste bags are provided for your use at the office and washrooms and in the Dog Park. Please stoop and scoop after your pet and dispose properly.
- Aggressive dogs will not be tolerated. You will be asked to leave the park without refund. All pet owners assume all responsibility and liability for their dog’s behavior.
- If your campsite is left littered with pet waste an additional clean-up charge of $10 will be levied.
- Your pet’s holiday will cost $3 per day. Please let our team know you have a pet when making your reservation.
- Licensed Service dogs will be welcomed free of charge
The use of cannabis will NOT be tolerated in any form EXCEPT within the confines of an enclosed individual’s RV or Trailer.
Use of Cannabis at Wood Lake RV Park & Marina
It is strongly recommended that our guests who enjoy cannabis limit the use to edibles or vaporizers which do not produce odours. Because we are a family-oriented campground, all policies will be actively enforced for the enjoyment and safety of all our guests. Those ignoring our policy will be asked to leave the park immediately.
This applies to those guests using cannabis for medicinal purposes as well.
Rental Rates are for a maximum of 6 (six) people and one vehicle per site (“Primary Guests”).
Maximum occupancy per site: 6 persons. Please register all campers in your party at time booking or upon check-in.
Cancellation – If you need to cancel your reservation, we will gladly issue a full refund of all monies already paid (less a $55 cancellation fee) if you cancel more than 8 days prior to your arrival date, regardless of when you booked. All cancellations must be received via email to reservations@woodlakerv.com
If you cancel your reservation less than 8 days prior to your scheduled arrival, your 50% deposit will not be refunded. (If you paid in full you will receive a refund less the 50% deposit). No refunds will be issued for any reason after arrival.
We cannot offer a refund for cancellations on a long weekend.
Reservations made via the telephone, internet, fax or by email will be confirmed by email within 24 hours. We try to maintain this policy during the off-season as well.
Whenever possible, we will make every effort to accommodate your request for a specific site. If the site requested is not available, we will confirm an available site that is close to the desired site.
Please make use of the parking permits issued upon check-in. Cars without a permit run the risk of being towed. We do not like to tow cars – however we will if deemed necessary. Emergency vehicles need to be able to access the park at all times. This is a fire and safety regulation. We will have less parking this year. Please try your best to leave extra vehicles at home or park outside the RV park on Seymour Road.
IF YOUR CAR OR YOUR VISITOR’S CAR HAS BEEN TOWED PLEASE CONTACT MARIO’S TOWING AT 1-888-292-1581.
Only holders of a valid driver’s license are permitted to operate a vehicle of any kind on the resort property.
Please drive carefully and observe posted speed limits within the park – there are many children here having lots of fun.
We have newly renovated, clean, well maintained token-operated shower facilities. Your ‘donation’ ensures the ongoing upkeep of the park’s wetlands. Kindly leave the showers clean and tidy for the next guest.
Clean, well-maintained washrooms are open from 24 x 7.
Coin/credit card laundry facilities are available 24/7
Smoking is permitted at your individual campsite only.
Rugs bigger than 3′ x 2′ are not allowed on our sites. Large rugs kill the grass and we want the site to look good for all guests.
No freezers of any kind are permitted on our sites. Small utility refrigerators (3×3) are allowed.
Only outdoor patio furniture is allowed. No indoor furniture.
For your convenience, Garbage and recycle containers are provided throughout the resort. It is your responsibility to take care of the garbage you produce. Place securely-wrapped wet trash in tied, heavy plastic bags before taking to the garbage bins. Please do not leave your trash outside overnight. Be animal aware!
For the enjoyment of our guests, we enforce Quiet Hours – from 11:00pm to 7:00 am as a courtesy to all guests. Please do not play amplified music after 10:00pm.
For maximum family fun, each site has a designated campfire fire-band. Please do not move the fire-band or create a campfire in any other area. Wood Lake RV complies with the posted BC Fire bans– any current bans will be posted at the office. Kindly extinguish all campfires before your retire for the night.
No fireworks or firearms are allowed.
The use of formaldehyde-based waste tank treatment chemicals is prohibited.
Our free WiFi is intended to allow guests to check email or surf the web while enjoying our park.
Our secure internet service is available exclusively for our guests so all access is password-protected.
Internet speed in a campground depends on a number of factors – the number of people already on the network; the number of RVs in the park (a wireless signal bounces off metal and mirrors); the weather…yes, the weather – the antennas are located under the canopy of the trees and when the foliage is wet and heavy the wireless signal is impeded.
Our network is actively managed by Absolute WiFi, a local service provider with 24×7 availability. All issues regarding WiFi access will be handled by Absolute WiFi. For technical support phone 1-888-575-1575 and select option 1.
*Please note, while streaming movies or gaming via phone or handheld device is fun, it may not be successful within the park depending on the number of users accessing the wifi system at the same time.
Large parties: Please note we do not book family reunions, weddings and adult birthday parties.
Always supervise your children when they are playing around the resort, on the beach, in the water or boating on the lakes.
Be considerate of your neighbors – don’t walk through other people’s campsites. Use the roadways, lanes and footpaths.
Leave sites, picnic tables and other facilities as you would like to find them.
Please advise your families and friends if they wish to send you an emergency message, they should contact the Office, and we will do our best to deliver them.
Make sure to be vigilant about maintaining the security of your property. We cannot be responsible for any loss.
Please do not flush anything down toilets except the toilet tissue provided. Please do not throw your garbage into restroom containers. We ask your help in keeping the restrooms and showers neat and clean.
Please accompany all children under 6 to the washrooms. Please report any damage or untidiness in the washrooms to our office staff.
Rules and regulation may be changed at any time without prior notice
